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Providers
PBH Communication Bulletin FY 1112 NM 22
Provider Enrollment Application Deadline-- OPC Expansion MOA Initiative
Provider Relations & Quality Management
OPC’s Provider Relations & Quality Management Department focuses on provider community development and management, including technical assistance, accreditation, credentialing, endorsement, oversight and monitoring of all external contract and catchment area providers.
The Department is also responsible for management of all issues related to client rights, confidentiality, incident review, client outcome assessments, research and evaluation review, maintenance of all policy and procedure manuals, coordination of the guardianship function for the LME, accreditation of the LME and coordination of HIPAA and Title VI compliance.
Due to a significant increase in requests for Letters of Support for Level III Child/Adolescent Residential Treatment Facilities, OPC is currently utilizing an application process. Applications will be evaluated in collaboration with our community partners and letters of support will be issued to those agencies who can best meet the needs of the population. The application can be accessed by clicking on the link Request for Application.
Please note, we are still currently issuing letters of support for residential facilities licensed under Section .5600 - Supervised Living for Individuals of all Disability Groups. To request letters of support for these facilities, please contact Cim Brailer at 919-913-4150.
Staff and Contact Information
Senga Carroll
Provider Relations
Ph: (919)913.4146
Fx: (919)913-4038
- Technical Assistance
- Provider COntract
- Provider Email List
Lynne Hamlet
Department Director
Ph: (919)913.4037
Fx: (919)913-4038
- Confidentiality - HIPAA
- Medical Records
- Quality Assurance
- Title VI
Gillian Eberle
Clinical Specialist
Ph: (919)913.4061
Fx: (919)913-4038
- Endorsement of catchment area providers
- Provider Monitoring
- Provider Training
Paula Newman
Clinical Specialist
Ph: (919)913.4133
Fx: (919)913-4038
- Provider Monitoring
- Provider Training
- Evidence Based Practice
- Model Fidelity
- Lending Library
Michael Norton
Client Rights Coordinator
Ph: (919)913.4079
Fx: (919)913-4038
- CFAC
- Client rights
- Client Rights Committee
- Confidentiality
- Incident reporting
- NC-TOPPS and COI
- National Core Indicators
Contact us for more info
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